Included services & Terms

In-room
  • TV with 20 SKY cable channels
  • Free high-speed Wi-Fi
  • Kettle with herbal tea selection
  • Stocked mini-bar
  • Safe
  • Hair dryer 
  • Wellness kit with bathrobe and slippers
  • Nespresso coffee pod machine (in the suites)

Dining hall
  • Sweet and salty breakfast buffet from 7:30 to 10 a.m.
  • Lunch, with à-la-carte menu: choice between 4 first and 4 second main courses, salad bar, selection of desserts, from 12:30 to 1:30 p.m.
  • Tea time: sweet snack in our Lounge Bar from 5 to 5:30 p.m.
  • Dinner: appetizer, à-la-carte menu with choice between 4 first and 4 second main courses, of which 1 first and 1 second main course from the local traditional cuisine, salad bar, selection of desserts from 7:30 to 9 p.m.

rich wine list with the best national, international and from Trentino wines and sparkling wines

Wellness Centre
Our Wellness Centre with Finnish sauna, Turkish bath, Roman bath, Kneipp stepping bath, iodine-salt therapy room and large whirlpool is available free of charge to guests who love Wellness holidays following the philosophy of the best Nordic tradition. The centre is open on all week days (mon - fri 2.30 p.m-8.00p.m.; sat -sun 11.00 a.m.-08.00 p.m.). Upon your arrival, you will find a "wellness kit" in your room comprising a bathrobe and towel to be used during your stay, and slippers, all in a handy carry bag. Please note that you are not allowed to wear a bathing suit in the Wellness Centre (this restriction includes the whirlpool). Kids under 14 are not allowed in the wellness centre.

Beauty Centre
Pamper yourself in our beauty centre with treatments and massages with organic products from Trentino Alto Adige. See the brochure on our website.
Treatments will be charged at the booking. When you would change your programs, please cancel the booked treatments at least 24 h in advance. Otherwise, the booked treatments will be charged.

Swimming pool "Dolomiti vital Pool"
News Summer 2018. New 20 m long pool, 9 m indoor and 11 m outdoor, heated to 33° all year round, with whirlpool and relax areas. Free availability for our guests. Open all days for 10:00 am to 10:00 pm. 

Entertainment
Children can play all day long in the "Grand kids’ club" with ball pool, kids’ rock gym, several games and fun activities organized by our entertainment staff who will be present on site during most of the day.
Fun for everyone: our entertainment staff will cheer up your holiday with dancing nights or games, and with a rich program  of walks in Andalo’s surroundings.

Andalo Card
Upon arrival you will receive the Andalo Card free of charge; the card entitles you to benefit from several discounts and special offers at sports and entertainment centre in Andalo and Molveno.

Surcharges
  • Single room: € 15.00 per night; double room for single use: 50%; suites for two occupants: 10%.
  • Under 7 nights' accommodation: 35% extra charge.

Extras
  • beauty treatments and massages
  • all drinks, alcoholic and soft drinks
  • additional culinary purchase not included in the reservation
  • Garage: the Hotel has enough parking spaces to accommodate all guests; parking is available outdoors and indoors (available free of charge to guests, subject to availability). Guests can choose to reserve their parking space with a surcharge of only € 10.00 per day/vehicle.

Discounts on extra beds
0 to under 2 year: € 30.00 per night; 2 to under 4 years: 35% discount; 4 to 99 years: 25% discount;

Cancellations
Up to 8 weeks before your arrival, the cancellation of your reservation is free. Less than 8 weeks before your arrival the penalty will correspond to the total amount of your previous deposit. In case of cancellation less than 3 days before or an early departure you will be charged of the entire agreed price. Cancellation policies will be applied even if the rooms will be partially or entirely rented. 

To protect from the risks associated with a possible cancellation of the trip, we recommend you to subscribe the "Cancellation Protection" service.
The service can be purchased at the booking time, paying € 10.00 per day for each occupant of the room in addition to the cost of the stay. In case of cancellation within 2 days from the date of arrival, we will refund the entire deposit paid (excluding only the amount of the purchased service).

Domestic animals
Although we love our 4 paws friends, our hotel is not equipped to host animals. thank you for your comprehension. 

Check-in & Check-out
Our rooms will be ready for our guests from 12.00 a.m. on the arrival day, whereas on the departure day the check out must be completed within 10.00 a.m. 

Tourist tax
To all prices specified on our catalogs and offers must be added a tourist tax of € 2.00 per person daily, from 14 years old, for a maximum of 10 days. This tax must be payed at the hotel.

Booking confirmation
Guests are required to pay a deposit *either by 
wire transfer to:
Adler Andalo Srl
Piazza Centrale 2 - 38010 Andalo (TN)
IBAN: IT 28 R 08078 34300 000033012382 - BIC: CCRTIT2T20A
Cassa Rurale Giudicarie Valsabbia Paganella, or
communicating their credit card data (number, expiry date and name of holder), or
postal money order to: ADLER ANDALO SRL, PIAZZA CENTRALE 2 - 38010 ANDALO TN

*30% of the amount; total amount required when 1 night stay

Accepted payment methods
We accept payments by Visa, Mastercard and American Express credit cards; debit cards or cash (in Euros, up to a maximum of € 2,999.99). We do not accept payments by cheque.
 
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